Certificate in Dentistry in Conflict Management and Dispute Resolution
Advance your skills in mediating and resolving disagreements in the workplace with the Certificate in Dentistry in Conflict Management and Dispute Resolution in the Lew Klein College of Media and Communication at Temple University. This 9-credit certificate program provides graduate students with an in-depth understanding of cultural and professional dispute causes and enhances communication, management and conflict resolution techniques.
Though workplace conflicts are common, having a professional who can manage and mitigate the dispute benefits productivity, workflow and the organizational environment. Through the program, students learn to design, examine and utilize conflict management and dispute resolution systems in their various organizations and fields, including industries such as
- government,
- healthcare,
- higher education and
- the private sector.
Program Format & Curriculum
Classes for the Certificate in Dentistry in Conflict Management and Dispute Resolution are held entirely online using both synchronous and asynchronous delivery based on the particular course. The online format provides students with easy access to resources, flexibility in submitting assignments, and the ability to communicate with instructors and classmates in a virtual space–making it ideal for working professionals.
The 9-credit, three-course program is comprised of the following classes.
- Conflict Management Processes in the Workplace
- Designing Workplace Dispute Systems
- Leadership in Crises and Conflict Management
Learn more about the Certificate in Dentistry in Conflict Management and Dispute Resolution courses.
Path to a Master’s Degree
Once completed, the Certificate in Dentistry in Conflict Management and Dispute Resolution can satisfy 12 credits of the 31-credit Master of Science in Communication Management degree. The GRE requirement for that master’s program would also be waived.