20210426_PhiladelphiaStock_039-High%20Res%20JPEG%20300%20DPI.jpg

Conflict Management and Dispute Resolution Certificate (Graduate)

Certificate in Dentistry in Conflict Management and Dispute Resolution

Advance your skills in mediating and resolving disagreements in the workplace with the Certificate in Dentistry in Conflict Management and Dispute Resolution in the Lew Klein College of Media and Communication at Temple University. This 9-credit certificate program provides graduate students with an in-depth understanding of cultural and professional dispute causes and enhances communication, management and conflict resolution techniques.

Though workplace conflicts are common, having a professional who can manage and mitigate the dispute benefits productivity, workflow and the organizational environment. Through the program, students learn to design, examine and utilize conflict management and dispute resolution systems in their various organizations and fields, including industries such as

  • government, 
  • healthcare, 
  • higher education and 
  • the private sector.

Program Format & Curriculum

Classes for the Certificate in Dentistry in Conflict Management and Dispute Resolution are held entirely online using both synchronous and asynchronous delivery based on the particular course. The online format provides students with easy access to resources, flexibility in submitting assignments, and the ability to communicate with instructors and classmates in a virtual space–making it ideal for working professionals.

The 9-credit, three-course program is comprised of the following classes.

  • Conflict Management Processes in the Workplace
  • Designing Workplace Dispute Systems
  • Leadership in Crises and Conflict Management

Learn more about the Certificate in Dentistry in Conflict Management and Dispute Resolution courses.

Path to a Master’s Degree

Once completed, the Certificate in Dentistry in Conflict Management and Dispute Resolution can satisfy 12 credits of the 31-credit Master of Science in Communication Management degree. The GRE requirement for that master’s program would also be waived.

Related Graduate Certificates

Tuition & Fees

In keeping with Temple’s commitment to access and affordability, this Certificate in Dentistry offers a competitive level of tuition with multiple opportunities for financial support.

Tuition rates are set annually by the university and are affected by multiple factors, including program degree level (undergraduate or graduate), course load (full- or part-time), in-state or out-of-state residency, and more. These tuition costs apply to the 2025–2026 academic year.

Pennsylvania resident: $1,264.00 per credit
Out-of-state: $1,693.00 per credit

You can view the full cost of attendance breakdown on the Student Financial Services website.

Our Advisors

Contact the following faculty member with specific questions about advisors for the Conflict Management and Dispute Resolution Certificate (Graduate).

Quaiser Abdullah, assistant professor of instruction at Klein.
Email
Phone215-204-6808

Kaitlin Pierce, associate director of the graduate office.
Email
Phone: 215-204-8560

Program Contact

For more information about the Certificate in Dentistry in Conflict Management and Dispute Resolution, please contact
Kaitlin Pierce, associate director of the graduate office.
Email:
Phone: 215-204-8560

Accreditation

Temple University’s departments and programs are accredited by the Middle States Commission on Higher Education.

Additional Program Information